Terms and Conditions

These Terms and Conditions govern your use of the UrbanGooods website and the purchase of products from UrbanGooods.

Company Name: UrbanGooods Ltd
Registered Address: 123 Fashion Street, London, England, E1 6AN
Company Registration Number: 12345678
VAT Number: GB123456789
Contact Email: hello@urbangooods.co.uk

By placing an order through our website, you confirm that:

• You are at least 18 years of age
• You are legally capable of entering into binding contracts
• You are accessing our website from the United Kingdom or a jurisdiction where such access is lawful

All prices displayed on our website are in British Pounds Sterling (GBP) and include UK Value Added Tax (VAT) at the applicable rate, currently 20%.

We reserve the right to:

• Adjust prices at any time without prior notice
• Correct pricing errors on our website or on pending orders
• Refuse or cancel any orders placed for products listed at an incorrect price

Payment is due at the time of order placement. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days without giving any reason.

Cancellation Period: The cancellation period expires 14 days from the day on which you, or a third party other than the carrier indicated by you, acquires physical possession of the goods.

How to Exercise Your Right: To exercise your right of cancellation, you must inform us of your decision by a clear statement (e.g., email to hello@urbangooods.co.uk).

Returns: You must return the goods to us without undue delay and in any event not later than 14 days from the day you communicate your cancellation. Goods must be returned in their original condition with all tags attached.

Refunds: We will reimburse all payments received from you, including standard delivery costs, within 14 days of receiving the returned goods. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods.

Exceptions: The right to cancel does not apply to personalized or custom-made items.

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of UrbanGooods Ltd or its content suppliers and is protected by UK and international copyright laws.

You may not:

• Reproduce, duplicate, copy, or resell any part of our website
• Use our branding, logos, or trademarks without prior written consent
• Extract or utilize any content for commercial purposes without authorization

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms and Conditions affects your rights as a consumer to rely on such mandatory provisions of local law.